When your patients need you,
you're still there.

No — and this is important. PulseReply only handles calls that come in after your office closes. It doesn't touch anything that happens during business hours. Your front desk staff works exactly as they always have. What changes is that instead of coming in to 6 voicemails every morning, they walk in to patients already scheduled. Most practices find their staff loves it — less first-thing-in-the-morning scramble, fewer callbacks, fewer frustrated patients who've been waiting since 9pm.

The vast majority don't — and in our experience, they don't care. The voice is warm, natural, and professional. It answers in your practice's name, handles questions conversationally, and books appointments just like a real receptionist would. When the alternative is voicemail at 9pm, patients are just relieved someone answered. We've had zero complaints about AI voice quality from any client's patients across hundreds of after-hours calls.

30 minutes — and you don't do any of it. We schedule a setup call, and our team handles everything: configuring the AI with your practice name, doctor's name, services, hours, insurance accepted, and custom greeting. Then we walk you through a single 5-minute call forwarding step with your phone carrier. The moment that's done, your AI receptionist is live. You don't touch a single technical setting.

Yes. PulseReply has its own built-in booking layer — no integration with Dentrix or Eaglesoft required. During your setup, we configure your available appointment slots by type (new patient, emergency, consultation). When a patient calls, the AI offers real available times, books the slot instantly, and blocks it so there's no double-booking. Every morning you get a text with who was booked. Your front desk transfers those appointments into your existing system in minutes.

Cancel any time with no penalty, no cancellation fees, and no hard feelings. We're month-to-month after the free trial — there are no annual contracts or lock-ins. Just give us notice and we'll shut everything down cleanly, including removing the call forwarding and closing your account. Our goal is to be so obviously valuable that cancellation never comes up — and if it does, we want to know why so we can improve.

Yes. Before your AI goes live, we execute a Business Associate Agreement (BAA) with your practice — this is standard and required, and we provide it at no extra cost. PulseReply operates on HIPAA-compliant infrastructure. We collect only what's needed for scheduling: name, callback number, and appointment preference. We never store, sell, or share patient data. If you have a compliance officer or attorney who wants to review our BAA before you sign up, just email us and we'll send it over.

Everything — no stripped-down version. You get the full AI voice receptionist live on your after-hours line, missed-call text-back during business hours, automated follow-up sequences, and a complete 30-day ROI report showing every call answered, every appointment booked, and estimated revenue recovered. Zero cost, zero credit card, zero contracts. At the end of 30 days, you'll have real data showing exactly what PulseReply is worth to your practice — and you decide from there. If you don't see value, you walk away and owe us nothing.